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Picture This International Limited

Our Terms and Conditions - Our Privacy Policy

1. General

www.picturethiscollection.com is a website owned and operated by Picture This International Limited (“PTIL”).

We are registered in the United Kingdom under company number 10229971 and have our registered office at 29/30 Fitzroy Square, London, W1T 6LQ.

Our main trading address is: Spey House, Lady Margaret Road, Sunningdale, Berkshire, SL5 9QH.

Our VAT number is 245 7258 88.

We are members in good standing of the Antiquarian Booksellers' Association (www.aba.org.uk), International League of Antiquarian Booksellers (www.ilab.org) and the Provincial Booksellers Fairs Association (www.pbfa.org) and are bound and abide by the code of conduct of each of these organisations.

2. Privacy Policy & Cookies

 Information Collection

PTIL has created this privacy statement in order to demonstrate our firm commitment to privacy. The following discloses how PTIL gathers and uses information via our website.

We respect your right to privacy while visiting www.picturethiscollection.com.

The personal information you exchange with PTIL will not be shared, sold, or disclosed to third parties in any form, for any purposes, at any time, other than in the circumstances detailed below. All contact and sales information including the information about services you purchase from us will remain confidential.

Contract execution

Your personal data will be used to provide the information, goods and services offered through our website to you, for billing and order fulfillment.

Email newsletter

• If you sign up to our newsletter we may use your email address to send you information about products or services.
• You can opt out of these at any point and you can ask for personal data to stop being recorded at any time.

Cookies & monitoring

For each visitor to www.picturethiscollection.com, our web server automatically recognizes and stores information including your IP address/domain name combination, type of web browser, computer operating system (e.g., Windows or Mac OS), and any referring websites. When you visit the website, our server sends a “cookie" to your browser. Cookies are small amounts of data that our website sends to your computer while you are visiting the website. This information gets stored on your computer's hard drive and among other things, allows our website to distinguish between visitors and analyse traffic patterns. Most web browser software automatically accepts cookies, but you can change your browser setting to prevent this occurring.

Our website uses cookies to distinguish you from other users of our website. Cookies also provide us with information about how this website is used so we can keep it as up to date, relevant and error-free as possible.

We may monitor traffic to our site and collect the following information:

• The IP address of your computer.
• The referring website from which you arrived at our website.

The reasons for this are:

• To make ongoing improvements to our website based on this data.
• To see our most popular sources of business.

Disclosure of personal data

We may disclose your personal data:

• To other companies within our group.
• If we sell our business.
• To agents and service providers.
• In cases where we are required by law to pass on information or if we believe action is necessary for fraud, cyber crime or to protect the website, rights, personal safety of person/s.

We may also disclose aggregate statistics about visitors to our website (customers and sales) in order to describe our services to prospective partners (advertisers, sponsors) and other reputable third parties and for other lawful purposes, but these statistics will include no personally identifiable information.

If you are concerned about your data, you have the right, subject to the payment of a small fee to request access to personal data which may hold or process about you.

3. Product information and sales transactions

No contract for the sale of any product via the website will subsist between you and PTIL until PTIL confirms, via a confirmation email, that the product(s) have been dispatched to you. The dispatch of each unit from an order amounts to an acceptance by PTIL of your offer to buy the specific item from your order. This applies both to goods from PTIL or any third party supplier that is engaged on your behalf by PTIL.

If an error is discovered in the price of the goods that you have ordered, we will inform you as soon as any error has been noticed. If the error is discovered prior to your receipt of the confirmation email, we will cancel and refund your order. We reserve the right to make enforced changes to price (due to uncontrollable market fluctuations or due to human error) at any point in the sale process. This does not affect your right of cancellation.

You must have a unique email address to use our site. You agree that e-mail can be used as a valid means of communication, and you agree all notices made via e-mail satisfy any legal requirements that such notices be made in writing.

The confirmatory e-mail will also contain a link to these terms and conditions. You must check that the details on this confirmatory e-mail are correct as soon as possible and you should print out and keep a copy of it.

It is your responsibility to ensure you are able to receive e-mails from PTIL. We recommend you add PTIL to your ‘safe sender’ list, and check that your online security software does not block e-mails from us. In the unlikely event you do have any difficulty receiving email from us please advise your internet service provider who should be able to assist you further.

We do not store any credit/debit card details arising from our customer’s transactions.

To ensure that your credit, debit or charge card is not being used without your consent, we may validate name, address and other personal information supplied by you during the order process against appropriate third party databases including registered Credit Reference agencies and fraud prevention agencies, who may keep a record of that information. By accepting these terms and conditions you consent to such checks being made. We shall be entitled to process your data in accordance with the terms of our Privacy Policy. Please view this document for further information. All information provided by you will be treated securely and in accordance with the Data Protection Act 1998.

You undertake that all details you provide to PTIL for the purpose of ordering or purchasing goods or services are correct, that the credit or debit card you are using is your own and that there are sufficient funds to cover the cost of the goods or services ordered.

4.  Delivery

The period stated within which you will receive your order is approximate. Goods will be sent to the address given by you in your order and stated in the confirmatory email.

If your delivery address is outside of the United Kingdom (UK), you may be subject to import duties and taxes, which are levied once a shipment reaches your country. Any such additional charges for customs clearance must be borne by you. You should note that customs policies vary widely from country to country; PTIL advises each customer to contact their local customs office for further information. Please be aware that cross-border shipments may be subject to opening and inspection by customs authorities.

We use a number of third party delivery agents to ensure your orders are delivered to you as quickly and safely as possible. Any losses after the item has been dispatched from our offices must be reported to us.

We will assume the shipment was delivered in good condition unless the receiver has noted any damage on the delivery agent’s record when he or she accepted the shipment. In order for us to consider a claim for damage, the contents of your shipment and the original packaging must be made available to us for inspection.

5.  Right to cancel and returns policy

Pursuant to the Consumer Protection (Distance Selling) Regulations 2000, you have the right to cancel the purchase of a good without having to give a reason at any time within the "cooling off period" of seven working days, beginning on the day after you receive the goods.

If you are in possession of the goods you are under the duty to retain them and take reasonable care of them. You must send the goods back to us to our contact address in the condition received at your own cost (unless we delivered the item to you in error or the item is damaged or defective) as soon as possible once you have canceled the contract. Please insure all goods are wrapped and packed adequately and safely for the return shipment. Where appropriate you should use the same packaging used to send the goods to you. If you fail to take reasonable care of the goods before they are returned to us, and this results in damage or deterioration, we will charge you for the reduction in value.

We reserve the right to make a charge not exceeding our direct costs of recovering the goods if you do not return the goods or return them at our expense. 

Once you have notified us that you wish to cancel the contract, any sum debited to us will be refunded to you as soon as possible upon return of the goods and in any event within 30 days of your cancellation.

You will not have any right to cancel a purchase for the supply of any goods made to your specifications or clearly personalised or which by reason of their nature cannot be returned or are liable to deteriorate or expire rapidly.

6.  Notices 

All notices you send us must be sent to the contact details on this site. We may give notice to you at either the email or postal address you provide to us when making a purchase. (Notice will be deemed received and properly served 24 hours after an email is sent or three days after the date of posting of any letter sent within the United Kingdom or 10 days if sent outside the United Kingdom.) In providing the service of any notice, it will be sufficient to prove, in the case of a letter, that the letter was properly addressed, stamped and placed in the post and, in the case of an email that the email was sent to the specified email address of the addressees.

7.  Conclusion

These terms are governed by English law. Any contract for the purchase of goods from this site and any dispute or claim arising out of or in connection with any such contract will be governed by English law. You and we both agree that the courts of England and Wales will have non-exclusive jurisdiction. However, if you are a resident in Northern Ireland you may also bring proceedings in Northern Ireland, and if you are a resident in Scotland you may also bring proceedings in Scotland.